In most cases, yes.
The reasons that we offer and provide this extra service are:
Training the techs on-site in the benefits and differences of the phx42.
Training techs on the best practices and confirming your own company/site standards on equipment management and care. (This includes charging procedures, H2 fill procedures and practices, probe tip filter practices, Sleep Mode, End-of-shift procedures, sample probe care, etc.)
Making sure the Techs know how to maximize the value of the interaction between the monitoring software and the ph42.
Confirming the proper setup of your calibration system.
Training the calibration Tech.
Training the Level 1 Repair Tech.
Feedback session with the Technicians after the first field experience.
We would be glad to let you get a preview of the training material that we use if you would like to see it.