Knowledge Base Update

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We've moved our Knowledge Base off of Zendesk and on to a new platform designed to make finding answers faster.     You'll still find it at the same address, help.ldartools.com, and every article has made the move, along…
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Team Growth Continues: New Roles and Members

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After four rewarding years at LDARtools as a Sales & Marketing Assistant and Chateau Onboarding Coordinator, we are excited to announce Tori Duran will transition to a new role on our Customer Support team. "Over the past four years,…
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Closed for Labor Day

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LDARtools will be closed Monday September 7, 2025 in recognition of Labor Day. We will be conducting normal business operations Friday September 4 and Tuesday September 8.
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LDARtools Employee Spotlight: Lisa Brannon

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We hope you will join us in celebrating one of the members of our customer support team, Lisa Brannon, one of our Client Success Specialists. Since starting her career in 2012, she has held a variety of roles which have provided her experience…
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Upcoming LMS Platform Change

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Effective Monday August 17, 2026, LDARtools will no longer be using TalentLMS as our learning management system. Going forward, all LDARtools certification courses will be available via our new Odoo Customer Portal. If you are a current user…
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Cross-company user assignment now available in Majordomo

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Administrators in Chateau can now search for and assign users from other organizations to their databases directly in Majordomo by entering the user's exact email address. This is an important update that saves previous time for the admi…
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Partner Spotlight: Congratulating Syensqo on the OCTC Award of Excellence!

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We love seeing our partners thrive, and today we have some incredible news to celebrate! A huge congratulations goes out to the team at Syensqo’s Marietta facility for receiving the prestigious Award of Excellence from the Ohio Chemistry Technology…
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Chateau Deployment in Exxon

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We created this image as a tribute to the special work that was done by everyone in getting Chateau deployed to the ExxonMobil Cowboy facility. And it helps to remind us that, when it comes to Chateau, ExxonMobil, and LDAR, we are all Cowboys! YippeeYayHa! P.S.…
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Independence Day Closure

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Our warehouse in Dickinson will be open Friday July 3, 2026 during normal Friday business hours. However, please note we will have limited staff during this holiday period, so Support responses may be delayed. Normal business operations…
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