![](https://ldartools.com/wp-content/uploads/2024/07/negative-ppm-smarter-cal-featured-495x400.png)
Negative PPM and Smarter Portable FID Calibration
News, ProductsNegative Flameout Values
A recent firmware update addressed the representation of negative values in the phx42. Negative values always indicate a flame-out condition, where the FID is not detecting any VOCs due to a lack of ignition. The firmware…
![](https://ldartools.com/wp-content/uploads/2024/07/phx42-general-graphic-495x400.png)
phx42 Operations Update: Service Interruption Resolution
News, ProductsWe recently encountered an issue with some phx42 units due to an update on 7/14/2024 of a third party tool used for sending settings.
This update started truncating decimal places for numbers controlling temperature compensation, which…
![](https://ldartools.com/wp-content/uploads/2024/07/71024-update-featured.png)
Business Operations Update for Wednesday, July 10th
NewsOur home office and warehouse in Dickinson have resumed normal business operations.
We are available for customer drop off and pick up. If they are in stock, items ordered by noon can ship today.
Phone service is still spotty, but Hardware…
![](https://ldartools.com/wp-content/uploads/2024/07/7-9-24weather-update-featured.png)
Business Operations Update for Tuesday, July 9th
NewsOur home office and warehouse in Dickinson are open until 4:00 PM today (Tuesday, July 9th), but our internet is down and our phone service is spotty.
We are available for customers to drop off or pick up orders, but shipping will be difficult…
![](https://ldartools.com/wp-content/uploads/2024/07/ldartools_severeweather-495x400.png)
Severe Weather Alert for Monday, July 8th
NewsDue to Hurricane Beryl, our home office and warehouse in Dickinson will be closed Monday, July 8th.
Support responses might also be delayed.
We will provide updates regarding Tuesday by 5:00 PM tomorrow.
![](https://ldartools.com/wp-content/uploads/2024/07/july4-2024-blog-featured-graphic-495x400.png)
Independence Day Closure
General
In honor of Independence Day, our Warehouse and Support will be closed Thursday, July 4, 2024.
![](https://ldartools.com/wp-content/uploads/2024/06/42-servic-rma-blog-featured-495x400.png)
phx42's Continuing Success
General, Products
This chart depicts one of the most amazing achievements in the history of the LDAR industry. It tells the story, with cold, hard numbers, of the unprecedented success of the phx42 as an LDAR tool.
The blue line shows the increase in phx42s…
![](https://ldartools.com/wp-content/uploads/2024/05/memorialday_2024_featured-495x400.png)
Memorial Day Closure
GeneralIn honor of Memorial Day, our Warehouse and Support will be closed Monday, May 27, 2024.
![](https://ldartools.com/wp-content/uploads/2024/02/feb24-brownie_graphic-495x400.png)
17th Brownie Celebration - Thank you!
NewsThank you all for participating in our 17th Brownie Celebration.
This was all possible because we had NO phx21s or phx42s in our repair lab due to our experienced Level 1 Certified Repair Techs, enhanced automated support system, and improved…
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