We have just determined that the order of phx12 Glow Plugs that we have been expecting to receive “any day now” for the last 45 days will not arrive until May 15.
Our current stocks are very low. As a result, we are asking all of our phx21 users to expect potential delays and inconvenience.
We also want to point out that most of your phx21s have two working glow plugs and you can successfully use the secondary glow plug in one unit as the primary glow plug in a different unit.
You MUST have a glow plug in both glow plus slots – even though one of them may be inoperable.
Of course, we regret this interruption and we will keep you abreast of any and all developments as they occur.
If you have any questions, contact us at firstname.lastname@example.org.