This is Part 3 of a multi part tour of the Customer Portal. We will cover how to:
- Get a login
- List/Export assets purchased from LDARtools
- Track assets
- Check Activated Warranties
- Check outstanding Orders that need action
- See what Cores are Due
- Check what pump warranties have not been activated
- View Support Case Status
- Track phx repairs in process
- Edit User information
- …and more!
Check Work Orders
- Head to LDARtools.com then click Support
- Login, then click the Work Orders
- In the Search dropdown menu, select Show all records.
- In the second Search dropdown section, select Product Name, Equals, and SpanBox3 (for example).
- Click Go.
- A grid will populate with SpanBox3 repair records.
Additional Filtered Views
There are many different options to view the information in the grid. A list can be found in the Views dropdown menu. Explore around! If you need more guidance, see the Help menu item.