While the comment you posted has been removed as it was not relevant to the topic, you did say you were having trouble with your phx21 and that we(the people behind the product) were not “loyal”. While I am not sure what you mean by loyal, we are eager to help you with your phx21 problems.
A portable FID is a very complex instrument and you will have occasional issues but we have nearly 300 in the field working and we have 2 in our shop being worked on. I am certain we turn you into a happy customer if you let us try.
Hopefully this message reaches you, as you did not leave a valid email address.
Please contact me immediately and I will make arrangements to visit you.
Director of Operations