We love seeing our partners thrive, and today we have some incredible news to celebrate! A huge congratulations goes out to the team at Syensqo’s Marietta facility for receiving the prestigious Award of Excellence from the Ohio Chemistry Technology Council (OCTC). Syensqo earned this well-deserved recognition through their unwavering commitment to environmental stewardship and […]
Our warehouse in Dickinson will be open Friday July 3, 2026 during normal Friday business hours. However, please note we will have limited staff during this holiday period, so Support responses may be delayed. Normal business operations will resume Monday July 6.
We at LDARtools are thrilled to celebrate an incredible milestone for Chateau, LDARtools’ powerful cloud-based monitoring software! With more than 6 million components, 1,535 users, 219 databases, and 255 Gift Cards given to our customers*, Chateau has grown into a dynamic and robust solution for businesses and innovators worldwide. This achievement is a testament to […]
Some sites report frustration with the reliability of the phx42 charger, while many other sites experience no frustration at all. We process hundreds of phx42s through our repair lab with virtually no failures of this part. The current charger connector is an off-the-shelf industry standard PVC-jacketed wire with added strain relief and a very high-quality aerospace […]
In honor of Memorial Day, our Warehouse and Support will be closed Monday, May 25, 2025. We will resume normal business operations on Tuesday, May 26, 2025.
Dear LDARtools Customer, As we transition to our new store and support portal, we want to address some common questions we’ve received during this move. Why can’t I log in to the new portal yet and what will the new login process look like? We are currently finalizing site ID mapping and cleaning up […]
LDARtools will be closed Friday April 3, 2026 in recognition of Good Friday. We will be conducting normal business operations Thursday April 2 and Monday April 6.
In the high-stakes world of Leak Detection and Repair (LDAR), data gaps and system errors aren’t just inconveniences, they are compliance risks. This is why the Customer Support team at LDARtools has built a reputation which goes far beyond typical “software support.” What makes them the best in the business? It isn’t just their fast […]
To serve you better, we are thrilled to announce we have officially upgraded our support process and Knowledge Base, unifying both under one platform to provide an enhanced support system. Previously, our ticketing system and Knowledge Base were separate entities, but with this new overhaul, you’re now able create a user account allowing you to […]
Our home office and warehouse in Dickinson will be closed and Support will be unavailable on the following days for the Christmas and New Year’s holidays: Wednesday, December 24, 2025 Thursday, December 25, 2025 Thursday, January 1, 2026 All of our normal business and shipping operations will resume Friday, December 26th, 2025 until we close […]
