Business Operations Update for Tuesday, July 9th

Our home office and warehouse in Dickinson are open until 4:00 PM today (Tuesday, July 9th), but our internet is down and our phone service is spotty.

We are available for customers to drop off or pick up orders, but shipping will be difficult until our internet service is restored. Support and Store responses might be delayed. We will be answering emails as quickly as we can.

You can also call 887-788-1110 (Repair – Ext 5, Sales – Ext 2, Software Support – Ext 1 and Warehouse – Ext 6), but because our phone service is spotty, you may need to leave a message.

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Severe Weather Alert for Monday, July 8th

Due to Hurricane Beryl, our home office and warehouse in Dickinson will be closed Monday, July 8th.

Support responses might also be delayed.

We will provide updates regarding Tuesday by 5:00 PM tomorrow.

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17th Brownie Celebration – Thank you!

Thank you all for participating in our 17th Brownie Celebration.

This was all possible because we had NO phx21s or phx42s in our repair lab due to our experienced Level 1 Certified Repair Techs, enhanced automated support system, and improved technician training methods.

We also want to give special acknowledgement to the extraordinary work of Anthony, Warren, and Scott in our repair lab.

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B.L.E.W.S. 2024 Symposium

Sponsored by LDARtools, the B.L.E.W.S. 2024 Symposium is set to be a worthwhile destination for ongoing environmental education and networking opportunities in the environmental sector. This must-attend, professional event will focus on a variety of subjects, including but not limited to:

  • Regulatory Updates

  • Dos and Don’ts of LDAR and BWON

  • Peer-to-Peer Networking

The symposium will also be hosting an expert Q&A panel.

Check out blews.net to register today and learn more.

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Chateau Drain Inspection Features

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If you have drains in your component inventory, it’s now time to see how conveniently you can manage them in Chateau!

You simply add potential reasons for failed drain inspections in AvoType, under Settings > Picklists, Category=Inspections. Remember to reorganize the rank so the most frequently chosen options will appear at the top.

Now, when you fail an AVO inspection on a drain, you can choose the reason for failure here.

After Checking In, you can find it in the inspection record:

Please inquire at support@ldartools.com if you are interested in learning more about how to manage drain inspections in Chateau.

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17th Brownie Celebration – No phxs in for Repair

On February 22, 2024, there were NO phx21s or phx42s in our repair lab.

Thank you to all the phx21 and phx42 Level 1 Techs and users. As a result of continued teamwork and diligence, this is all possible. We hope you’ll be a part of this celebration!

Click here to RSVP by March 20th.

You can also email brownie@ldartools.com to RSVP.

Please include “Brownie Celebration RSVP” in the email subject line, and also provide the following information in the body of your email:

 

City, State  ZIP
Street Address Line 1
Street Address Line 2
Complete shipping address (cannot be a PO Box)
Email address
First and Last Name
Site ID or Company Name
Number of phx21 and phx42 friends at your celebration (48 max)

 

Thank you again to all the phx21 and phx42 Level 1 Techs and users.

 

The link is active until March 20, 2024
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117 Chateau Databases In Use

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In 2023, we closed out the year with 117 Chateau Databases in use, including full-scale LDAR management, Cal5.0 support, and ongoing SmartFlag projects.

Join us in celebrating this pivotal moment as we continue to redefine industry standards and create products that support our customers and their LDAR programs.

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Winter Weather Advisory for 1/16 – 1/17/2024

Due to winter weather in the Houston area on Tuesday 1/16 and Wednesday 1/17, please call 877-788-1110 x 6 before coming to the office to pick up or drop off.

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2024 Price Update

Price increases are not surprising.

In spite of rising prices for virtually everything we need, we have continued to invest in making our products the most innovative and valuable tools for the LDAR industry. The time to reckon with those costs has come.

Effective January 1, 2024, there will be a less than 10% increase on:

  • phx42
  • SpanBox (all models)
  • Fill adapter

Price increases triggered by specific vendor costs will be passed on as we have in the past If you have any questions, please feel free to contact sales@ldartools.com.

Through it all, we appreciate your business.

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Christmas and New Year’s Warehouse Schedule

Monday, December 25, 2023

Warehouse Closed

Tuesday, December 26, 2023

Warehouse open  8 a.m. – 5 p.m.
All normal shipping operations resume
Limited staff, Support responses may be delayed

Monday, January 1, 2023

Warehouse Closed

Tuesday, January 2, 2023

Warehouse open  8 a.m. – 5 p.m.
All normal shipping operations resume

Have a blessed and safe holiday.

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